Introduction

Medleys Mutts ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

Information We Collect

We may collect and process the following data about you:

• Personal identification information (Name, email address, phone number, etc.)
• Pet information (Name, breed, age, medical conditions, etc.)
• Service details (Type of service, duration, location, etc.)

How We Use Your Information

We use the information we collect in the following ways:

• To provide and manage our dog walking and pet care services
• To communicate with you regarding appointments, services, and any updates
• To personalize and improve our services
• To ensure the safety and well-being of your pets

Data Storage and Security

We store your data securely and take appropriate measures to protect it from unauthorised access, alteration, or destruction. We retain your personal data only for as long as necessary to provide our services and comply with legal obligations.

Sharing Your Information

We do not share your personal information with third parties except:

• When required by law
• With trusted service providers who assist us in operating our business, provided they agree to keep your information confidential

Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any questions about this Privacy Policy, please contact us

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us

Medleys Mutts Terms and Conditions

Introduction

Welcome to Medleys Mutts. These terms and conditions outline the rules and regulations for the use of our dog walking and pet care services.

Services

Medleys Mutts provides dog walking and pet care services in Stratford Upon Avon. By booking our services, you agree to comply with these terms and conditions.

Booking and Payment

• All bookings must be made in advance through our website or by contacting us directly.
• Payment for services must be made at the time of booking unless otherwise agreed.
• We accept payments through our invoicing software.

Cancellations and Refunds

• Cancellations must be made at least 24 hours in advance to receive a full refund.
• No refunds will be given for cancellations made less than 24 hours before the scheduled service.

Responsibilities

• You must provide accurate and complete information about your pet(s).
• You are responsible for ensuring your pet is up-to-date on vaccinations and is in good health.
• Medleys Mutts will take all reasonable precautions to ensure the safety and well-being of your pet but cannot be held liable for any unforeseen accidents or incidents.

Liability

• Medleys Mutts is not liable for any injury, loss, or damage to your pet or property unless caused by our negligence.
• You agree to indemnify and hold Medleys Mutts harmless from any claims arising from your breach of these terms.

Privacy

Our use of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

Changes to Terms and Conditions

We may update these terms and conditions from time to time. We will notify you of any changes by posting the new terms on our website.

Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us